ROL Cruise customer experience rating 4.8/5 


Based on 5018 reviews

Fast and competent

26 Apr 2019

Fast and competent.

So far so good.

26 Apr 2019

They provided a no-nonsense response to my telephone booking and payment of deposit albeit I was surprised at the amount of this, ******* for 18 months or so, but I suppose this does mean that I only have the remaining two-thirds to pay in 2020?

Excellent job

26 Apr 2019

Friendly, professional member of staff who spoke clearly and handled the whole booking experience smoothly and efficiently.

Helpful and friendly booking process

26 Apr 2019

The booking process was straightforward and Lee was very helpful, friendly and patient. I booked a Hurtigruten Northern Lights cruise for Nov 2020 which is a long way off. The deposit (£699 per person) was much higher than I'd expected but at least it will mean less of a balance to pay later!

Returning customers

26 Apr 2019

Friendly and informed . It was our third booking with ROL we feel confident that we've been given good advice.

Instant attention and rapid confirmation of our request. Thank you!

26 Apr 2019

I found it quick and easy to make my booking.

Satified

26 Apr 2019

Very efficient.

Felt that we were being taken. Seriously and ROL would do their best for us

25 Apr 2019

Very helpful. Made sure they understood our likes and dislikes

Booking made easy.

25 Apr 2019

This was the first time we have used ROL although we have had many emails and postal information. Booking was surprisingly easy. We had left booking rather late because of my health. Completed by James McAulay on behalf my wife Sheila who was away at present. Sheila spoke on the phone but I was sitting beside heer.

Great service !

25 Apr 2019

They got back to me when they promised and dealt with all my questions.

Excellent service.

25 Apr 2019

I usually consult ROL when purchasing a cruise. I have always found the consultants knowledgeable and helpful. Access by telephone has been improved and I had no problems with this consultation. Service was crisp, professional and friendly.

A pleasant experience

25 Apr 2019

A very friendly and pleasant person with whom to deal with at ROL. Went out of his way to give us excellent service.

first time booking but good so far.

25 Apr 2019

our first time using rol cruises so everything good so far all booked and deposit paid the lady was very helpful and sorted our booking professionally .

Norway & Land of the Northern Lights

Cruise Code: 1418873 / Voyage Code: R026

Extended due to popular demand!

2020 Buy One Get One FREE Promotion

Read more

Offer ends 30 Apr 2019

We are delighted to extend this extremely popular Buy One, Get One FREE promotion until 8:30pm 30th April 2019, with Brand New Itineraries and with cruising from £460pp, you will not want to miss out!

INCREDIBLE SAVINGS*

EARN CRUISE MILES WITH EVERY BOOKING

NO-FLY CRUISING

EXCLUSIVE FREE ON BOARD SPEND*

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Earn up to 2,599 cruise miles

Learn More

Your ROL Cruise package


What's included

  • Exclusive FREE on board spend for OG Cabins and above
  • Incredible savings with Buy One Get One FREE fares - please do not delay, offer ends 8.30pm 30th April 2019
  • Comfortable cabin accommodation
  • Full board cruising plus afternoon teas and late night snacks
  • Welcome and farewell Captain’s cocktail
  • Stylish entertainment, cabarets and popular classical interludes
  • Daytime activity programme
  • Guest speakers and daytime activities
  • Wide range of leisure facilities to enrich your time on board
  • The currency on board is pound sterling, so you won’t be affected by any foreign exchange rate fluctuation
  • Brexit Protection Guarantee - we guarantee the price of your holiday will not increase, plus you are fully protected by ABTA & ATOL
  • Plus, book by 8.30pm Tuesday 30th April 2019 and receive a John Lewis Gift Card worth up to £100

Experience the Difference

  • Exclusive Cruise Miles rewards programme – saving you £££’s off future cruises

  • Award-Winning Cruise Agent with over 50 awards to date

  • The UK's No.1 Independent Cruise Specialist; delivering impartial advice

  • Expert staff with over 1,000 years of combined travel expertise offering 5★ service

  • Operating for over 24 years as a cruise only specialist

  • Brexit Protection Guarantee

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Overview


We are delighted to extend this extremely popular Buy One, Get One FREE promotion until 8:30pm 30th April 2019, with Brand New Itineraries and with cruising from £460pp, you will not want to miss out!

 

Your Itinerary


Show itinerary as:

Your Ship:

Astoria - Cruise and Maritime Voyages


Day

Port

Date

Due Depart


Day 1

Port :

Hull

Date :

18 Oct 2020

Due - Departs :

18 Oct 2020


Day 2

Port :

At Sea

Date :

19 Oct 2020

Due - Departs :

19 Oct 2020


Day 5

Port :

At Sea

Date :

22 Oct 2020

Due - Departs :

22 Oct 2020


Day 9

Port :

At Sea

Date :

26 Oct 2020

Due - Departs :

26 Oct 2020


Day 10

Port :

At Sea

Date :

27 Oct 2020

Due - Departs :

27 Oct 2020


Day 13

Port :

At Sea

Date :

30 Oct 2020

Due - Departs :

30 Oct 2020


Day 14

Port :

Hull

Date :

31 Oct 2020

Due - Departs :

31 Oct 2020


The Ship


On completion of her summer 2015 season, Azores will be re-named Astoria in line with our smaller ship offering alongside the similarly named 600 passenger Astor. This is in contrast to our larger mid-sized vessels; the Marco Polo and Magellan, adopting the explorer theme. In March 2016, Astoria will operate a two month spring season sailing from Bristol Avonmouth prior to the start of her summer season of cruising operating on the French market.

Astoria


Occupancy: 550 passengers

Tonnage: 16,144 tons | Length: 525 ft (160.02 m)

Star Rating

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Cabins


* Prices shown are per person, based on two adults sharing a twin cabin and include all cruise offer discounts and savings.


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* Terms and Conditions


Terms and conditions: Booking conditions of Cruise & Maritime Voyages and Reader Offers Limited Agency terms of business apply. Prices are per person based on two adults sharing, except single cabins, and may increase or be withdrawn at any time. Offers apply to new bookings only. Cruise & Maritime Voyages are offered for sale in the UK by South Quay Travel & Leisure Ltd trading as Cruise & Maritime Voyages. Some ports may require a tender. On board spend is per cabin and tiered dependant on cabin grade and cruise and is for OG Cabins and above. Gratuities of £7pp per night (£6pp per night for cruises greater than 16 nights), will be debited to your on board account. Tours are at a supplement and are subject to change. Wildlife and Northern Lights sightings are not guaranteed. Itineraries are subject to change. Cruise Miles T&Cs apply. E&OE.

The Brexit Protection Guarantee ensures after booking your cruise holiday the price paid is final and you will be fully protected by ABTA & ATOL.

John Lewis Gift Card is based on one per booking, is tiered on cabin grade booked and is for UK mainland addresses only.

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