Western Europe

Yes, P&O Cruises have a Flexible Cancellation Policy in place. The cruise line has recently introduced several temporary enhancements to its transfer policy. This includes allowing guests to transfer their holiday to any P&O Cruises voyage currently available as many times as they’d like up until the balance due date free of charge for cruises sailing before 5th October 2021. Terms & Conditions apply. 

The vaccination and testing policy for all cruises departing from 25th September 2021 to 31st December 2021 requires all quests 18 years old and over to have completed their vaccination course, with the definition of "vaccinated" being a minimum of 14 days following the second dose of the currently approved COVID-19 vaccines (approved by the Medicines and Healthcare Products Regulatory Agency ((MHRA)) being administered or 14 days following the recently approved single-dose Janssen COVID-19 vaccine being administered. All guests aged between five and 17 years old will need to have completed their vaccination course a minimum of 14 days prior to sailing or will require a negative PCR test within 120 hours prior to travel. Guests four years old and younger will be allowed to travel providing their travelling parents/guardians meet the above requirements. All guests will also require a negative COVID-19 test at the terminal; the cost of both the COVID-19 test at the terminal and the PCR test will be complimentary.

From 25th September 2021, guests will be able to go ashore independently but must adhere to the specific COVID-19 protocols in each destination. However, as restrictions in each destination are changeable, and some destinations may only allow cruise line organised experiences ashore, we highly recommend you purchase P&O Cruises shore experiences prior to travel to ensure you always have the option to explore each destination.

All P&O Cruises sailings are full board and include breakfast, lunch, dinner, poolside grills, deck barbecues, 24-hour buffets and snacks. Room service and afternoon tea are also included.

Every evening, a place in the Main Dining Room will be set for you and when booking (depending on your ship and fare), you can choose to dine at a set time or one that will fit around your day to day plans. P&O have a few options for you to choose from; Club Dining, Freedom Dining and Select Dining. Club Dining is a fixed seating plan with two sittings, the first is at 6.30 pm and the second is at 8.30 pm. A table will be reserved for you at the same time each evening and you’ll dine with the same guests and be served by the same waiters for the duration of your cruise. Freedom Dining is available on Arcadia, Aurora, Azura, Britannia, Iona and Ventura. This option allows you to dine flexibly between 6.00 pm and 9.30 pm. If a table isn’t available, you will be given a pager to advise you when one becomes free. Select Dining allows you to dine in a speciality restaurant for a small charge. Enjoy restaurants by Michelin-starred chefs such as Marco Pierre White and Atul Kochar.

There is also a range of 24-hour dining options including buffet food courts, pizzerias and daytime grills. In all instances, the cost of your meal is included in your fare. You can also take advantage of 24-hour room service for a small charge.

All ships in the P&O Cruises fleet cater to the following diets; vegetarian, pescetarian fish, low/no fat, low/no salt, lactose intolerant/dairy free, gluten/wheat free/coeliac, low cholesterol, diabetic, kosher and vegan. Should you require any of these diets or if you have any food allergies/intolerances, please call us before sailing so we can notify the relevant people at P&O Cruises.

Yes, P&O Cruises offer four drinks packages to help you tailor your cruise to your needs. The options include; The Ultimate Drinks Package, The Non-Alcoholic Drinks Package, The Hot Drinks Package and The Children’s Drinks Package. Each package is available on cruises of five nights or more and you can use your package in all the restaurants, bars and cafés on board. For a guide to P&O Cruises drinks packages, click here.

Yes, there is a dress code on board but it only applies in the evening. During the day you can wear whatever you like. There are two dress codes: Evening Casual and Black Tie. Evening Casual is stylish resort or leisurewear. For example, casual separates or dresses for ladies and open-neck polo shirts and casual long trousers (not shorts or ¾ length trousers) for men. A jacket and smart trousers can be worn but are not compulsory. T-shirts are also acceptable but should not have any offensive symbols or language on them. Smart dark denim is also fine but not trainers, football shirts or tracksuits. Black Tie is glamorous evening wear such as cocktail dresses, ball gowns or even smart trouser suits for ladies and dinner jackets or tuxedos for men (dark lounge or business suits can be worn as an alternative).

Yes, every ship in the P&O Cruises fleet is Wi-Fi enabled so you can access the internet during your time on board via your devices or the ships PC terminals. Satellite internet packages are available to purchase prior to sailing or once on board. Pay As You Go is available to purchase once on board.

There are three Wi-Fi packages to choose from; The Connect Package, The Browse Package and The Works. The Connect Package enables you to stay in touch with family and friends. It is £6.75 per 24-hours with a full Cruise Plan or £7.75 for a single 24-hour period. The Browse Package allows you to browse as you normally would (except for video streaming), plus email and social networks. It is £10 per 24-hours with a full Cruise Plan or £12.50 for a single 24-hour period. The Works Package enables you to stream YouTube, Spotify and Apple Music, video call, browse, email and share via social networks. It is £20 per 24-hours with a full Cruise Plan or £24.95 for a single 24-hour period.

Shore excursions can be booked approximately 12 weeks prior to departure. Excursions are available to pre-book and pay for online up to 3 days before sailing. Within 2 days of sailing, you will be able to join a waitlist for your chosen excursions. Alternatively, you may book on board. Waitlist requests are processed before on board bookings.

For information on P&O Cruises enhanced wellbeing measures, please click here.