Double Cruise Miles

Book any cruise of 7 nights or more in a Balcony Cabin or above and receive Double Cruise Miles. Offer ends 8pm Sunday 31st October 2021

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Call us FREE 08001216198

Opening Hours - Office open, we'll close at 8:00pm

Frequently Asked Health and Vaccinations

Depending on your cruise itinerary and ports of call, you may require a vaccination. As regulations can and do change frequently, we advise you contact your local GP or the National Health Service at least 12 weeks prior to travelling to discuss your personal healthcare requirements. If in doubt, please check with your cruise line for more information. 

Frequently Asked I have medical requirements – how can this be arranged with the cruise line?

If you are taking any medical or mobility equipment with you or require any special assistance or facilities including dietary requirements, this should be advised to your sales agent at the time of booking, or contact us on 0800 121 6191 or email us at so that we can advise the cruise line and any other suppliers of your requests before you travel.

Your medical requirements may change over the duration of your booking, so it is important that you update us with any changes to your medical conditions so that we can update the cruise line and other suppliers and implement any further assistance you may require.

Frequently Asked Do I need travel insurance?

Yes. If you are considering or have already booked your cruise, you should be aware of the requirement to ensure that you have comprehensive travel insurance to protect you and those travelling with you. Both the airlines and the cruise lines have the right to deny boarding should you not be able to provide on request documents highlighting adequate travel insurance cover. Your tickets will not be issued until this information has been provided to us. 

Frequently Asked Do you partner with a travel insurance provider?

Just Travel Cover can help you find the right policy for you offering services in medical conditions, COVID-19 cover, specialist cruise cover, and no age limit travel insurance. Call free on 0800 294 4345 and quote ROL Cruise or visit for more information. 

International Travel and Healthcare Limited offer specialist policies available to cover travellers of all ages, and subject to medical screening acceptance, also cover your health conditions too. Call 0845 465 6789 or 01689 892 275 or visit for more information.

Frequently Asked Do I need to disclose my pre-existing medical conditions?

Yes, it is very important to ensure your travel insurers are aware of any pre-existing medical conditions you may have so they can adjust your policy cover accordingly. If you do not disclose this important information at the time of taking out travel insurance, you will not be covered for any treatment you may require whilst on holiday and may also invalidate your policy. It is important to also disclose how long you are travelling for and the cost of your holiday. It is essential to disclose this information so you can travel with peace of mind.

Frequently Asked Passports, Visa’s and ESTA’s - I hold an EU Passport, do I need anything else?

It is your responsibility to ensure you have the relevant permits to travel. EU passport holders must have a 10 year passport which has at least 6 months validity after your date of return and you may require a visa for entry into certain countries. If your passport does not comply with these specifications, please obtain a new passport before travel otherwise this will result in you being denied boarding. You can check current passport requirements by calling the Foreign Office on 0207 008 1500 or the relevant Embassy.

Visas - You may require a visa to enter certain countries. To find out visa requirements for the places you are visiting, please call the CIBT visas on 0207 593 6192 and quote ROL, or visit You can also visit for further advice.

Frequently Asked Any further questions about your holiday?

Please take a look at our Holiday Extra's booklet for more information and preparation around your holiday. 

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