Call us FREE 0800 204 4635
Opening Hours - Office closed, we'll open at 8:30am
Call us FREE 0800 204 4635
Opening Hours - Office closed, we'll open at 8:30am
How do I redeem my Cruise Miles®?Cruise Miles® can only be redeemed when making a new cruise booking with ROL Cruise. Simply tell your Cruise Consultant how many Cruise Miles® you wish to redeem when making your booking.
How can I check my Cruise Miles® balance?To check your Cruise Miles® balance, please log into your account via 'My Account' at the top of the page.
Are Cruise Miles® combinable with all cruise offers?Yes. You can redeem and/or earn Cruise Miles® on any cruise booking you make through ROL Cruise with our preferred partners, and you will receive any added benefits being offered.
Is there a minimum spend with redeeming?There is no minimum spend required when redeeming Cruise Miles against a cruise booking through ROL Cruise with our preferred partners.
Where can I find the full terms and conditions for Cruise Miles®?Cruise Miles® terms and conditions can be found by clicking here or they can be found at the bottom of the page in the footer under policies.
How do I earn Cruise Miles®?For every booking you make with ROL Cruise you will earn 1 Cruise Mile for each pound you spend. Cruise Miles® will be equally divided between all adults named on the booking e.g. on a £5,000 booking for 2 adults, each adult will be awarded 2,500 Cruise Miles®.
What is the value of my Cruise Miles®?The value of one Cruise Mile when redeemed is 1p.
Can I earn Cruise Miles® if I book a cruise on board?Yes, as long as you nominate ROL Cruise as your chosen cruise specialist, you will earn Cruise Miles® for that booking. All you need to do is quote our ABTA No. F9255 when booking on board. Your Cruise Miles® will be awarded as soon as your cruise booking is transferred to us.